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Orders Products Design Privacy Misc

Orders

Q: How long does it take for an order to be delivered?

A: Once your order is shipped, please allow up to 14 business days to receive it.
(It’s usually only 5-10 business days, though!)

Q: How much do you charge for shipping?

A: Our shipping rates depend on your order total.
Zipper Pouches:
Ship to: Cost: With another item:
Canada $3.00 $1.00
United States $3.00 $1.00
Everywhere Else $4.00 $1.50
Coin Purses:
Ship to: Cost: With another item:
Canada $2.00 $0.50
United States $2.00 $0.50
Everywhere Else $3.00 $0.50
Prints:
Ship to: Cost: With another item:
Canada $3.00 $1.00
United States $3.00 $1.00
Everywhere Else $5.00 $1.00

Q: How can I pay you for my order (or contribute to your 'awesomeness' fund?)

A: We currently accept payment through Paypal, a secure payment site that offers a variety of payment options for your convenience.

Q: What is your return policy?

A: We are committed to providing our customers with quality products and service. If you’re not satisfied with your Kukubee order, write to us and we’ll happily replace your merchandise or refund your purchase!

Products

Q: What is the recommended age for your products?

A: Our zippered pouches and coin pouches are not recommended for children under five.

Q: Can I request a custom item?

A: Sure! Contact us with what you’re looking for and we’ll work out the details with you personally!

Q: Do you have any larger bags available?

A: We don’t have larger bags available quite yet, but they are coming soon! Sign up for our newsletter or follow us on Twitter to be first to know when they launch.

Design

Q: I need some designs! What sort of design work do you do?

A: We do everything from branding, logo design, mascots, banners, to entire website designs. Check out the Design section of our portfolio for a small sampling of what we offer. Let us know what you need and we'll work out details with you personally!

Q: How much do you charge for design work?

A: It depends on what you need, and what the budget for your project is. We charge by the project and not hourly, so there will never be any extra, hidden, scary charges on top of our initial agreement. Contact us with details of your project and we'll work something out with you that'll be comfortable for both parties involved. Let's talk!

Privacy

Q: Are you gonna sell my personal info to some third party?

A: No way! Here at kukubee, we understand that you have a right to your privacy and we won't give or sell your information to any third party or organization for commercial use.

Misc

Q: If Marty McFly went back to present day while his family photo was half faded, would his brother and sister be headless in present day?

A: Yup!